Choosing a property management group is a key step in creating a rental investment that continually performs well. Management duties can be difficult for one person to handle, especially in a big complex, and a property management company takes the load off your shoulders. Tenant relationships go more smoothly with a good property management company as well. If you are looking for a good property management company using the five criteria discussed below will guide you in making the right selection.
Reputation
Everyone has to start somewhere, but that doesn't mean you have to be the owner who turns over property to a new and untested company. If you seek out a company that has an excellent reputation, you know what you're in for. You'll know how quickly the company is likely to respond, how it will handle problem tenants, how quickly it will handle finances, and how well it will care for your property.
Management companies that do not have good reputations can create more headaches for you. Delayed maintenance can result in higher repair costs later on, for example. You want a property management company that jumps on maintenance issues when those issues are still small, and companies with good reputations are likely to do that.
Credibility
Along with a good reputation should come credibility. The reports the company sends you about what's been happening at your property need to be accurate, as do bills for repair funds. What they tell you about their history and tenant criteria should be verifiable. If a property management company continually gives you incorrect information, either purposefully or accidentally, then you end up not knowing how your property is being treated.
Chances are if the company has a good reputation, it will have experience. However, be sure that the experience matches up with what you need. You can have a fantastic company that has managed only apartment buildings; that may not be the best match for your rental house. The rental and maintenance needs are different, and the types of tenants who do best in those locations may also differ. Your property managers need to know how to manage your specific type of rental.
Availability
When you need to contact the property managers, you need them to be easily available. It's normal for managers to be away at properties, but someone at the office should be available to take the call during business hours or return your call or email within a few hours. A property management company that's hard to reach is distressing enough for tenants, and even more so for owners.
Professionalism
No one wants to be managed by someone who does not have it all together. Property managers don't necessarily have to dress in suits. But they need to present themselves and act in a professional manner. You should feel like you're being treated as an adult and not as an annoyance. Plus, all property managers you use should have a good grasp of state and local rental regulations. You do not want to work with a company known for violating state laws.
Expertise.com recently published an article where they reviewed 247 property management companies in San Jose, CA, and the surrounding metro area. They used over 25 variables to find those companies that met the five criteria mentioned above. San Jose Property Management Company Valley Management Group is proud to have been named among the top 20 picks. If you need to find a company that provides exceptional property management in San Jose, Santa Clara, Campbell or in other communities in Santa Clara County, Valley Management Group is your choice for professional, reliable service. Contact Valley Management group at 408 286-4200 or visit their site www.valleymanagementgroupinc.com and ask for a free property management quote and sign up to get one free month of management services.
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